"If you do not know how to ask the right question, you discover nothing." ~William Edwards Deming
"Quality questions create a quality life. Successful people ask better questions, and as a result, they get better answers." ~Tony Robbins
During one of my recent Live Q&A’s I was asked what questions leaders should ask their team during one-on-one sessions. My answer was the same as what brand new leaders should ask their team, what you should ask people in team meetings, and basically what you should be asking every chance you get:
1. What do you see going right?
2. What do you see going wrong?
3. Where are there opportunities we are missing?
4. What problems are you encountering?
5. How can I help you do your job better?
How much information would you get if you asked each of your team members these questions regularly? When you took action on their feedback, how much more ownership would they have? How much more information would you get the next time?
The power of these questions is that it involves the team member in the organization and gives you a window into things you may not see, or may take for granted. Try pulling each of your team members into your office this week and see how beneficial it is for you, them, and the organization as a whole.